some details

FAQ

These are some of the most frequently asked questions we receive. Please feel free to contact us if you have a query about something not covered in this section.

SUS304 stainless steel is the most common and popular grade of stainless steel used around the world, largely due to its excellent corrosion resistance properties, resilience and durability. All these allow for better performance.

Yes. Our Roca, Elegante and Sensi ranges are offered with the option to choose which side you would like the larger sink bowl and some styles are also reversible to suit your needs.

Yes. We offer Free Delivery on all orders over £100 to mainland UK. If you live in the UK outside the mainland, a delivery charge may apply. Please call us to enquire on
0203 637 8673
or email us at info@aquaticoltd.com

Yes. All Aquaticio sinks come with stainless steel pop-up strainer wastes included in the price.

Yes. Aquatico taps are supplied with stainless steel water inlet hoses and fittings.

We don’t have a showroom yet, however, all our product range can be seen at our partner premises Stone Surface Ltd in their showroom:
Stone Surface Ltd
Unit 24
Barking Industrial Park
Ripple Road
Barking
Essex
IG11 0TJ
0208 591 7552

info@stonesurfaceltd.com
www.stonesurfaceltd.com

Please refer to the Do’s and Don’ts below for the best way to care for your Aquatico sink and to preserve its qualities. Full details can also be found on our Care & Maintenance page

DO’s:

  • Do use general washing up liquid, warm water and a soft sponge to clean the sink. Our Nano treated sinks require minimal effort to clean.
  • Do keep the sink clean of grime, food waste and limescale deposits.
  • Do dry the sink with a soft cloth or paper towel after cleaning.
  • Do use a very soft bristle brush on difficult stains.

DON’Ts:

  • Don’t use abrasive cleaners such as bleach and Viakal on your Nano treated sink. Also avoid cleaning products with chlorine and hydrochloric acid.
  • Don’t use harsh scourers or wire wool as these will damage your sink.
  • Don’t place hot pans directly from the hob or oven into the sink as this may leave
    marks on the sink.
  • Don’t leave plastic washing up bowls standing in the sink for prolonged periods of
    time as these can cause localised abrasive water marks.
  • Don’t spray cleaning products on the sink and leave for any length of time. Wipe
    away immediately.
  • Don’t let the sink come into contact with paint stripper, drain un-blocker, silver
    cleaner and adhesives.
  • Don’t leave substances such as citric fruits, vinegar and salts on the sink for long
    periods of time.
  • Don’t leave any corrosive substances on the sink surface.

Yes. All Aquaticio sinks come with a full plumbing kit and overflow included in the price.

We offer a 5 year guarantee with all our Aquatico sinks on the workmanship and we offer a 1 year guarantee on the finish of our sinks under normal everyday domestic usage. For more information please see our Guarantee page

We offer a 1 year guarantee with all our Aquatico taps. For more information please see our Guarantee page